Overall Rating / 46 Total 1st-Party Reviews
Windows Direct USA
It starts with the initial visit from the sales representative. They have to have a product which is price competitive and as good or better than the competition. Then present it as such in a manner that the client feels extremely comfortable with. That didn't happen with 3 other companies competing against Windows Direct. In addition their price quotes were ridiculous. Terry Griesinger explained everthing from how the office staff would handle the paperwork and coordination to what the construction crew would do for and during installation and did it in a way that you knew he was being truthful. Everything he said was exactly how it went down. The office crew was great in keeping you on board and scheduling construction. The construction crew was fantastic. Efficient,no wasted time, explained everything from the installation through how to use the windows. Courteous, professional and two of the hardest working, dedicated men I've seen in a long time. Windows Direct should be extremely proud of their entire staff.
Fair pricing, exceptionally qualified installer. We had a combination two-window and entry door combination "wall" about 11 feet wide by 81 inches high. It had to be special made, of course. Windows Direct was less than 1/2 the price of a Cincinnati based competitor that advertises on television frequently. We had grave concerns about the installation since once the old structure was removed we would essentially have a wall of our home missing. We need not have worried because the installer (Tony) is a master craftsman when it comes to window and door installation. We don't think you can go wrong by selecting Windows Direct for your window and door needs.
I'm thrilled that I chose Windows Direct. Pete the sales rep who was very knowledgeable of the windows plus the company background and a real pleasure to work with to Tony who did the installation. Tony came in did his job and left the place spotless. My basement windows were very affordable and look amazing! Thank you!! Shannon - Mason, Oh.