Overall Rating / 38 Total 1st-Party Reviews
I love my windows and my team of installers (Josh, Chris, and Mark) were great. My only complaint is that even though I had scheduled two weeks ahead of time and was told it might take two days. I therefore took two days off work for the install. When the job couldn't be finished on the first day, I thought I would be first up on day 2 for the finish. Unfortunately, my installers were sent to do another job first and didn't get to my house until 2:30 in the afternoon. As I would have worked from 6 to 2, I wouldn't have lost a day of work and wouldn't have had to use a vacation day. This was very upsetting to me. It's water under the bridge now but hopefully the next time a person is told to plan on 2 days, it will be handled more efficiently. Other than that, I couldn't be happier.