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Join our Team!

Our Mission Statement:

Our Goal is to make our customers SMILE by providing beautiful & durable products, a stress-free process, and a seamless experience from quote to installation.”

Core Values:

Community Accountability

Integrity Commitment Kindness

We are looking to add someone to our team that has a positive attitude, is customer centric, trainable and looking to move up within the company. A qualified applicant will have excellent computer and communication skills, customer service experience, weekend availability, and be able to resolve conflicts and issues should they arise. Candidates must have a clear and friendly telephone voice. This is a front-line position for our company and strongly influences how customers feel about us.


  • Data Entry with high accuracy
  • Interact with customers over the phone, email, or online chat in a professional positive manner
  • Handle inbound calls and make outbound calls
  • Provide excellent customer Service & de-escalate conflicts should they arise
  • Achieve weekly and monthly quotas
  • Weekly reports
  • Keep customer data secure
  • Keep customer data accurate and up to date
  • Being pro-active and working with a team is a must

Education Requirements

  • High School Diploma

Experience Requirements

  • De-escalation
  • Data Entry

Desired Skills

  • Active listening
  • Verbal communication
  • Critical thinking
  • Problem solving
  • Interpersonal skills
  • Tenacity
  • Resiliency
  • Patience
  • Follow written and verbal instruction


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance



Salary (in USD)

$17 to 21

Apply for Customer Service Specialist/ Office Admin
  • email application to
  • Contact Hiring Manager

    Cassandra Critz
    (513) 530-3410

Complete Online Application
Please complete the application below to apply for Customer Service Specialist/ Office Admin at Windows Direct USA.

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